Everything you need to know before your appointment.

Podiatry services may be eligible for a Medicare rebate if you have been referred by your GP under a Chronic Disease Management (CDM) Plan. Eligibility is determined by your GP and specific criteria apply.

If you think you may be eligible, we recommend speaking with your GP prior to booking your appointment.

As an independent private practice, we do not offer bulk billing.

Medicare rebates may be available for eligible patients attending under a Chronic Disease Management Plan. Many private health funds also provide rebates for podiatry services through Extras Cover.

Many private health funds provide benefits for podiatry services through Extras Cover.

As every policy is different, we recommend contacting your health fund directly to confirm your level of cover and any available rebates. Our team can provide item numbers if required.

Yes, we offer HICAPS for on-the-spot claims with participating private health funds, allowing eligible rebates to be processed at the time of your appointment.

Please bring your physical health fund card with you.

In most cases, no referral is required to see a podiatrist.

However, a referral may be needed if you are attending under a Medicare Chronic Disease Management Plan or another third-party funding arrangement such as TAC, WorkCover, DVA, NDIS or My Aged Care.

If you're unsure, please contact our team and we'll guide you through the process.

To help us make the most of your consultation, we recommend bringing:

• Any referral letters from your GP or specialist

• Relevant X-rays, ultrasounds, MRI scans or reports

• Current orthotics or insoles (if applicable)

• The footwear you wear most often, such as walking shoes, running shoes, work boots, school shoes or sporting footwear

• Your private health fund card (if applicable)

• Any relevant NDIS, My Aged Care, TAC, WorkCover or Medicare paperwork

This information helps us gain a thorough understanding of your concerns and develop a personalised treatment plan tailored to your needs.

Your first appointment is designed to help us gain a thorough understanding of your concerns and create a personalised plan to support your foot health, comfort and mobility.

During your consultation, your podiatrist will take the time to discuss your symptoms, medical history, lifestyle and goals. Depending on your needs, your assessment may include an examination of your feet and lower limbs, gait and biomechanical assessment, footwear evaluation, or skin and nail assessment.

We'll explain our findings in clear language that you can understand and discuss any recommended treatment options, along with what you can expect moving forward. Where appropriate, treatment may begin during your first appointment.

Initial consultations are typically 40 minutes in length. Follow-up appointments are generally 20 to 30 minutes, depending on the nature and complexity of your treatment.

Yes, we have extensive experience supporting NDIS participants, My Aged Care clients, Home Care Package recipients and aged care residents.

Our team understands the documentation and reporting requirements associated with these services and can work closely with support coordinators, case managers, families and care providers to ensure a smooth and supportive experience.

Contact our friendly staff to arrange a podiatry service with our practice that can be funded by your package - Get in touch

At The Oakleigh Podiatrist, we may use secure AI-assisted technology to help document clinical notes during your appointment.

This technology helps our practitioners reduce administrative tasks, allowing them to focus more fully on listening to you, explaining your treatment options and providing personalised care.

Any information recorded during your appointment is handled in accordance with Australian privacy laws and strict confidentiality requirements. Patient information remains securely managed, is only used for clinical documentation purposes and is not shared or used to train public AI models.

If you have any questions about how your information is collected, stored or protected, please speak with a member of our team.